Journee Collection Women's Wide Width Delilah Sandals

Free Standard Shipping

Enjoy free standard shipping on all most orders.

Additional Information

• Order Processing: Typically processed within 1-4 days.
• Expedited Shipping: Available at checkout for faster delivery.
• Tracking: Easily track your order with email updates and our mobile app.
• Details: Refer to our Shipping Policy for complete information.

Order Tracking and Returns

Order Tracking

• Online Tracking: Log into your account on our website and visit the 'Orders' page to check the status and tracking information.
• Mobile App: For real-time updates, download the Urbanheer app from the App Store or Google Play Store.

Returns

Shop with Confidence and Zero Risk! Our hassle-free return policy ensures a smooth experience. If you're not completely happy with your purchase, you can return it within 30 days for a refund or exchange.

• Eligibility: Most items can be returned within 30 days of receipt. Exceptions include high-value items, custom orders, furniture, and assembled items. Please check our policy for more information.
• Process: Log in to your account, go to the 'Orders' page, and select the item you wish to return. Follow the prompts to initiate the return.
• Refunds: Processed to the original payment method within a few business days after we receive the returned item.
• Exchanges: Select this option during the return process.

For further information, check out our FAQ page for quick answers or visit our Refund Policy page for more details.