Enjoy free standard shipping on all orders within the continental U.S. and Canada, with Alaska and Hawaii excluded from this offer. For orders outside the U.S. and Canada, we offer complimentary shipping on purchases over $200. Our standard shipping is reliable and cost-effective, but if you need your items faster, you can opt for expedited shipping at checkout. Please note that the estimated time of arrival (ETA) is a guideline and may vary depending on the shipping option you select. Orders are generally processed within 1-3 days, and while we offer easy tracking with updates via email and our mobile app, some items may require more processing time and could be shipped separately. For complete details, please refer to our Shipping Policy.
Shop with confidence and zero risk – we're committed to your satisfaction! Our hassle-free return policy ensures a smooth experience for most items. If you're not completely happy with your purchase, you're welcome to return it within 30 days for a full refund or exchange. For complete details, please refer to our Refund policy – UrbanHeer
Order Tracking & Returns:
Keep a close eye on your orders with our intuitive map tracking feature, and stay informed with notifications on your email and your mobile app.
Got questions? Check out our FAQ page for quick answers.