Skip to content
Fall Winter 2026 Icons & Essentials Up to $125 Credit at Checkout New Reductions · Up to 30% Off Complimentary shipping on orders $75+ Easy Returns for 30 days

Why Customers Choose Urbanheer

Authentic, distinctive style. Quality you can feel. Thoughtful service from discovery to delivery. Customers have called Urbanheer a “hidden gem” and “more than five stars.”

Trusted by 30K+ customers, we value every purchase—and especially the trust behind every repeat purchase. Our commitment is simple: go the extra mile to serve you and your loved ones with high-quality products and a seamless Urbanheer experience.

Customer Stories

Loved by
Thousands

 

4.8/5 · Rated for Quality & Service

Trusted by 32K+ members for distinctive style, quality and personal service.

Rating: 5.0 out of 5.0 5.0

A Beautiful Hidden Gem in Kirkland!I... They are incredibly pleasant, warm, and attentive, making the entire process an absolute joy. The pricing is very reasonable for the high quality they deliver. If you are looking for a wonderful experience and exceptional design, this is the place to go!

Vered MizrahiVerified Customer · United States
Rating: 5.0 out of 5.0 5.0

Wonderful shopping experience. Outstanding clothing at a great price with fast shipping. Customer service is a 5 plus. Not only will I shop again soon with them, I’ll encourage my friends. A truly gem find.

Joel F. RitchieVerified Customer · United States
Rating: 5.0 out of 5.0 5.0

Happy Customer. My item was delivered quickly, and was just as shown. Perfect!

Laura CheekVerified Customer · United States
Rating: 5.0 out of 5.0 5.0

Great place to shop. They are very helpful and very patient and they try to do a good job of pleasing the customer. Their prices are pretty good. .. I like the way the package looks when you get it like that it shows they care so I would recommend this company if you’re looking for some nice jackets and clothes..

Gina DeMeoVerified Customer · United States
Rating: 5.0 out of 5.0 5.0

First time ordering from this retailer. I ordered the wrong size and sent an email shortly thereafter asking if they could switch sizes and they were able to do that without any trouble whatsoever. I always appreciate quality products and great customer service from someone I do business with. I will be a return customer.

Phyllis St MichaelVerified Customer · United States
Rating: 5.0 out of 5.0 5.0

Excellent communicators. Incredible shipping speed. Packaging was impeccable.

Dawn Bardessono.Verified Customer · United States
Rating: 5.0 out of 5.0 5.0

Fast shipping and high quality products!

Megan ClarkVerified Customer · United States
Rating: 5.0 out of 5.0 5.0

Customer friendly experience and high quality designs. Our family had a very customer friendly experience at the Urbanheer studio. We were welcomed with a warm greeting followed by a walkthrough of the studio to familiarize us with the layout. ..Definitely will come back for more.

Kulveen KVerified Customer · United States