The North Face Mountain Mono Jacket

Enjoy complimentary standard shipping on orders over $100. Priority and expedited shipping options are available at checkout.

Orders are typically processed within 24 hours and dispatched no later than the next business day (Monday–Friday). Delivery times vary based on your location and selected shipping method.

During new arrivals, exclusive drops, and restocks, delivery may take slightly longer due to increased demand. Custom and pre-order pieces are delivered as soon as production is complete, with estimated timelines provided upon order confirmation.

Tracking updates are shared via email and/or the Urbanheer mobile app throughout your order journey.

For assistance, visit Client Services or contact us at customercare@urbanheer.com. We are here to serve you.

At Urbanheer, your satisfaction guides everything we do. Each piece we craft — and every selection we thoughtfully curate — is chosen to enrich your lifestyle and support a more sustainable future.