Our commitment to excellence ensures that each piece in our collection embodies craftsmanship and attention to detail. Embrace fashion and decor that not only enhances your style but also reflects your values.

Shipping Policy:

Enjoy free standard shipping on all orders within the continental U.S. and Canada, with Alaska and Hawaii excluded from this offer. For orders outside the U.S. and Canada, we offer complimentary shipping on purchases over $200. Our standard shipping is reliable and cost-effective, but if you need your items faster, you can opt for expedited shipping at checkout. Please note that the estimated time of arrival (ETA) is a guideline and may vary depending on the shipping option you select. Orders are generally processed within 1-3 days, and while we offer easy tracking with updates via email and our mobile app, some items may require more processing time and could be shipped separately. For complete details, please refer to our Shipping Policy.

Returns Policy:

Shop with confidence and zero risk – we're committed to your satisfaction! Our hassle-free return policy ensures a smooth experience for most items. If you're not completely happy with your purchase, you're welcome to return it within 30 days for a full refund or exchange. For complete details, please refer to our Refund policy – UrbanHeer

Order Tracking & Returns:

Keep a close eye on your orders with our intuitive map tracking feature, and stay informed with notifications on both email and your mobile app. Alongside this, the UH Mobile App streamlines your shopping experience, offering an easy and seamless way to manage returns and exchanges directly from your account page. Whether it's a refund or an exchange you need, handle it efficiently with just a few taps on your smartphone. Download the UH Mobile App from the Apple App Store or Google Play Store and elevate your shopping journey with convenience at every step.

Got questions? Check out our FAQ page for quick answers.